At Kompat, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy describes how we collect, use, process, and disclose your information when you access our website, mobile applications, and auction dashboard services (collectively, the "Services").
By using our Services, you consent to the data collection and use practices described in this Privacy Policy. If you do not agree with any terms here, please do not access or use the Platform.
1. Information We Collect
We collect several types of information to provide and improve our Services, depending on your user role:
- Account & Profile Information: When you register as an Organizer or Team Owner, we collect your name, email address, password, phone number, and organization/team details.
- Player Registration Data: When registering as a Player for an auction, we collect details such as your name, mobile number (for WhatsApp updates), age, playing style (e.g., Batsman, Bowler, All-Rounder), location, and profile photo.
- Technical and Usage Data: We automatically collect device information, IP address, operating system, browser type, and interaction metrics (such as bids placed, time spent, and navigation paths) to ensure platform security and optimize live performance.
2. How We Use Your Information
We use your information for the following purposes:
- To Provide Services: Setting up auctions, facilitating team bidding, managing live draft results, and displaying player profiles to organizers and team owners.
- WhatsApp Integration: If enabled, using your registered mobile number to send automated, transaction-related WhatsApp notifications (e.g., informing a player immediately when they have been successfully bid on and matched to a team).
- Security and Fraud Prevention: Verifying registrations, preventing duplicate registrations using duplicate checking algorithms, and protecting against unauthorized system usage.
- Performance Optimization: Monitoring system latency, database performance, and real-time socket connections during high-traffic active auctions.
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third-party marketing companies. We only share information in the following limited scenarios:
- With Tournament Organizers: Any player details or team details you submit to register for a specific auction will be shared directly with the respective Organizer to run the draft.
- Service Providers: We share data with third-party service providers (such as hosting servers, database backups, payment gateways, and WhatsApp API providers) solely to perform tasks on our behalf.
- Legal Compliance: We may disclose information if required to do so by law or in response to valid legal requests by public authorities.
4. Data Security
We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes Secure Sockets Layer (SSL/TLS) encryption, secure database access configurations, and token-based API authentication. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies & Tracking
We use cookies and similar tracking technologies to handle session states, remember user preferences (such as light/dark theme settings), and maintain login credentials. You can control or refuse the use of cookies via your individual browser settings; however, disabling cookies may prevent you from logging in or using certain interactive bidding features.
6. Your Rights & Choice
You have the right to:
- Access the personal information we hold about you.
- Request corrections to inaccurate or incomplete profile data.
- Request the deletion of your account and registration data. Organizers can delete their own created auctions and player pools directly via the dashboard.
To exercise any of these rights, please contact our support team at kompatasia@gmail.com.
7. Changes to this Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
8. Contact Information
For questions or comments about this Privacy Policy or our data practices, please contact us at:
- Email: kompatasia@gmail.com
- Phone: +91-9388018801 or +91-7510931093
- Address: Kompat Platform Support Team, Kerala, India